Dishe - Terms and Conditions of Use Article 1: Introduction and Parties These Terms and Conditions of Use (hereinafter referred to as the "Terms and Conditions") govern the legal relationship between Dishe, located at Mimar Kemalettin, Mesihpaşa Cd. No:36, 34130 Fatih/İstanbul, registered with the (VergiDairesi) Tax Office under tax identification number (VergiNo) (hereinafter referred to as "Dishe"), and the users (hereinafter referred to as the "User") who visit the website www.mydishe.com (hereinafter referred to as the "Website") and/or benefit from the products and services offered through the Website. Article 2: Definitions The following terms used in these Terms and Conditions shall have the meanings specified below, unless explicitly stated otherwise: Dishe: The limited liability company or sole proprietorship with the details mentioned above. Website: The internet website with the domain name www.mydishe.com and all subdomains connected to this site. User: Any natural or legal person who visits, uses the Website, or makes purchases through the Website. Product: Any clothing items, accessories, and other products offered for sale through the Website. Service: The sales, information, membership, and other services offered through the Website. Order: The User's request to purchase products or services through the Website. Distance Sales Agreement: The sales agreement established between the User and Dishe through the Website, subject to the provisions of the Law No. 6502 on the Protection of Consumers and related legislation. Personal Data: Any personal information defined within the scope of the Law No. 6698 on the Protection of Personal Data (KVKK). Article 3: Use of the Website 3.1. The User agrees, declares, and undertakes to use the Website in accordance with all applicable legal regulations and these Terms and Conditions. 3.2. The User agrees, declares, and undertakes not to use the Website for illegal purposes or to engage in illegal activities. 3.3. All content on the Website (text, visuals, designs, logos, trademarks, software, etc.) is the property of Dishe or its respective rights holders and is protected by Intellectual and Industrial Property Law. Unauthorized copying, reproduction, publication, or any other use is prohibited. 3.4. The User agrees, declares, and undertakes not to infringe upon the rights of third parties while using the Website and not to engage in misleading or deceptive conduct. Article 4: Membership 4.1. Membership may be required to use certain sections of the Website or to make purchases. It is the User's responsibility to ensure that the information provided during the membership process is accurate, up-to-date, and complete. 4.2. The User is responsible for ensuring the security of their username and password. Dishe shall not be liable for any damages arising from the unauthorized use of this information by third parties. 4.3. Dishe reserves the right to suspend or terminate a User's membership without providing any justification. Article 5: Order and Purchase Conditions 5.1. The User can create an order by selecting the desired products on the Website. Completion of the order implies the User's acceptance of these Terms and Conditions and the provisions of the Distance Sales Agreement. 5.2. Product prices, including taxes, are as stated on the Website. Dishe reserves the right to change prices without prior notice. 5.3. Acceptance of the order and the establishment of the Distance Sales Agreement shall occur upon Dishe sending a confirmation message to the User's e-mail address. 5.4. Payment can be made using the payment methods specified on the Website. Payment security is provided by the relevant payment institutions. 5.5. Dishe reserves the right not to accept orders for products that are out of stock. In this case, the User will be informed, and any payment made will be refunded. Article 6: Delivery Conditions 6.1. The delivery of the ordered products shall be made to the address specified by the User on the Website, through Dishe's contracted shipping company. 6.2. The delivery period is within the estimated timeframes specified on the Website after the order is confirmed. However, Dishe shall not be liable for delays caused by force majeure events or the shipping company. 6.3. The User is obliged to inspect the product upon delivery. In case of damaged or missing products, the User must have a record taken by the courier and immediately notify Dishe of the situation. Article 7: Cancellation, Return, and Exchange Conditions 7.1. Cancellation, return, and exchange procedures are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, 1 as well as Dishe's specific return and exchange policies. 7.2. The User has the right to return the purchased product within 14 (fourteen) days from the date of delivery without providing any justification. The product to be returned must be in its original packaging, with all accessories, and in a resalable condition. 7.3. Return requests can be made through the Website or Dishe's communication channels. Return procedures are carried out in accordance with the procedures determined by Dishe. 7.4. For defective products, the relevant legal provisions apply. The User must notify Dishe of any defective product along with the invoice or other relevant document. Article 8: Protection of Personal Data 8.1. Dishe processes the personal data provided by the User in accordance with the Law No. 6698 on the Protection of Personal Data and related legislation. Detailed information regarding the processing of personal data can be found in the Personal Data Protection Policy on the Website. 8.2. By using the Website, the User declares that they have read and accepted the Personal Data Protection Policy. Article 9: Intellectual Property Rights 9.1. All content of the Website (designs, texts, visuals, logos, trademarks, software, etc.) belongs to Dishe or its licensors and is protected by Intellectual and Industrial Property Law. 9.2. The User may not copy, reproduce, distribute, publish, process, or use the Website content for commercial purposes in any way without the written permission of Dishe. Article 10: Limitation of Liability 10.1. Dishe does not guarantee that the Website will operate uninterruptedly, securely, and error-free. Dishe shall not be liable for any technical disruptions or errors that may occur on the Website. 10.2. Dishe shall not be liable for any direct, indirect, material, or moral damages, loss of profit, or data loss that may arise from the User's use of the Website. 10.3. Dishe is not responsible for the content or reliability of third-party websites linked through the Website. Article 11: Force Majeure Dishe shall not be held responsible if the fulfillment of its obligations becomes temporarily impossible due to events beyond Dishe's control and unforeseeable, such as natural disasters, war, fire, strikes, cyber-attacks, infrastructure problems, power outages (hereinafter referred to as "Force Majeure"). During the continuation of the Force Majeure event, Dishe's obligations will be suspended. Article 12: Resolution of Disputes The Istanbul Courts and Enforcement Offices shall have jurisdiction to resolve any disputes arising from the application of these Terms and Conditions. Article 13: Amendments Dishe reserves the right to unilaterally amend these Terms and Conditions at any time within the framework of the applicable legal regulations. Amendments shall become effective as of the date of their publication on the Website. The User's continued use of the Website constitutes acceptance of the changes made. Article 14: Contact Users can forward any questions, opinions, and suggestions regarding these Terms and Conditions to Dishe through the following contact information: Dishe Address: Mimar Kemalettin, Mesihpaşa Cd. No:36, 34130 Fatih/İstanbul Phone: (0212) 912 63 34 E-mail: info@mydishe.com Effective Date: 01/05/2025 Important Note: This text is a sample only and has no legal validity. You must consult with a legal professional to create a legally binding document tailored to Dishe's specific operations and needs.